Effective Date: 29 may,2025
Business Name: Aashapura Agarbatti
Website: https://aashapuraagarbatti.com
Contact Email: aashapuranagarbatti@gmail.com
Business Address: ratlam,Madhyapradesh ,India
📬 Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive an email confirmation with tracking details.
🚚 Shipping Methods & Estimated Delivery
We currently ship across India only using trusted courier partners. Estimated delivery timelines are as follows:
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Non-Metro/Urban Areas | 5–7 business days |
| Remote/Rural Areas | 7–10 business days |
Note: Delivery times may vary due to external factors such as public holidays, courier delays, or natural disruptions.
💰 Shipping Charges
We offer the following shipping structure:
- Standard Shipping: ₹50 flat rate
- Free Shipping: On orders above ₹499
- Cash on Delivery (COD): ₹40 additional fee, where applicable
Final shipping charges (if any) will be shown at checkout before you make payment.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order using the “Track My Order” page on our website.
If you face issues with tracking, please reach out to us at:
📧 aashapuranagarbatti@gmail.com
📍 Delivery Attempts
Our delivery partners will make up to 3 attempts to deliver the product. If the customer is unreachable or the address is incorrect, the package may be returned to us. In such cases, re-shipping may incur an additional charge.
❌ Undelivered or Delayed Orders
If your order has not arrived within the expected time:
- Please verify your shipping address
- Contact us with your order ID at [aashapuranagarbatti@gmail.com]
We will coordinate with the courier partner and resolve the issue promptly.
⚠️ Important Notes
- We are not responsible for delays caused by courier companies, natural calamities, or unexpected situations beyond our control.
- Please ensure someone is available to receive the package at your address.
- Shipping fees (if any) are non-refundable once the order has been dispatched.
📞 Customer Support
For any queries related to your delivery, feel free to contact us:
Email: [aashapuranagarbatti@gmail.com]
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Thank you for choosing Aashapura Agarbatti. We strive to deliver our fragrances with care, speed, and transparency.